How Palate handles your data.

1. Information we collect

• Account information: name, email, phone number, profile details, and authentication identifiers.
• User content: places, ratings, notes, photos, tags, and lists you create or share in Palate.
• Usage data: session logs, feature usage, timestamps, and in-app interactions.
• Device and diagnostics: app version, device type, OS version, crash logs, and redacted diagnostic metadata for support.
• Location data: approximate location for map relevance; precise location only with explicit permission when required.

2. How we use information

• Provide and maintain the Services, including maps, lists, and account syncing.
• Personalize your food journey and improve recommendations.
• Monitor quality, detect abuse, troubleshoot bugs, and improve performance.
• Respond to support requests and communicate important service updates.
• Comply with legal obligations and enforce our Terms of Service.

3. How we share information

We do not sell your personal data. We share information only with trusted providers who help us operate Palate, such as infrastructure, analytics, authentication, and messaging vendors. These providers are contractually required to protect your data.

We may also disclose information if required by law, to protect users and platform security, or during a merger, acquisition, or similar corporate transaction.

4. Public and shared content

If you share a list or publish content as public, that content may be visible to anyone with access to the link or surface where it is published. Please avoid posting sensitive personal information in public content.

5. Data retention

We retain account and content data while your account is active. When you request deletion, we delete or anonymize your data within a reasonable timeframe, except where retention is required for legal, tax, security, or fraud-prevention reasons.

6. Your privacy choices

• Access, update, or delete account information through app settings where available.
• Request data export, correction, or deletion by emailing us.
• Control device permissions, including location and notifications, in iOS settings.
• Disable optional diagnostics before submitting support reports.

7. International transfers

Your information may be processed in countries other than your own. Where required, we apply safeguards to protect personal data transferred across borders.

8. Children's privacy

Palate is not intended for children under 13. If we learn we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.

9. Changes to this policy

We may update this Privacy Policy as our Services evolve. Material changes will be posted with a revised "Last updated" date and may be communicated through the app or email.

10. Contact

Privacy questions or data requests: privacy@palate.app.

For product issues, visit Help Center or submit directly through the support form.